Gaming should always be fun, never a problem. At em77, we are committed to promoting responsible gaming practices and providing Filipino players with the tools, resources, and support needed to keep gaming safe, enjoyable, and under control. If you or someone you know is struggling with gambling, we are here to help.
Online casino gaming on the em77 platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. em77 takes age verification seriously and employs robust Know Your Customer (KYC) procedures to ensure that no underage individuals can register or gamble on our platform.
Responsible gaming means playing for entertainment, staying in control of your time and money, and recognizing when gaming stops being fun. At em77, we believe that a healthy approach to gaming is built on awareness, self-control, and access to the right tools when you need them.
em77 provides a comprehensive suite of responsible gaming tools that put you in control of your gaming activity. All tools are accessible directly from your account settings and can be activated or adjusted at any time.
Set daily, weekly, or monthly limits on the amount of money you can deposit into your em77 account. Once a limit is reached, you will not be able to deposit additional funds until the limit period resets. Deposit limits can be decreased immediately or increased after a 24-hour cooling-off period.
Set limits on the total amount you can lose within a defined period (daily, weekly, or monthly). Loss limits are calculated as deposits minus withdrawals. When your loss limit is reached, you will be unable to place further bets until the limit period resets.
Receive on-screen notifications after you have been playing for a specified duration (e.g., 30 minutes, 1 hour, 2 hours). Time reminders help you stay aware of how long you have been gaming and encourage you to take breaks.
Temporarily suspend your em77 account for a period of 24 hours, 7 days, 30 days, or 90 days. During a break period, you will not be able to log in, deposit, or play. Your account will automatically reactivate at the end of the break period unless you extend it.
Permanently close your em77 account or exclude yourself for a minimum period of 6 months, 1 year, or 5 years. Self-exclusion is irreversible during the exclusion period. em77 will block all marketing communications and prevent you from creating new accounts during this time.
Access detailed reports of your gaming activity, including total deposits, withdrawals, wagers, wins, and losses over any time period. Reviewing your activity regularly helps you stay informed about your gaming habits and identify patterns that may require adjustment.
To activate any of these tools, log in to your em77 account and navigate to Account Settings > Responsible Gaming. If you need assistance, our support team is available 24/7.
If you believe you or someone you know may have a gambling problem, help is available. em77 partners with recognized organizations in the Philippines and internationally to provide confidential support, counseling, and treatment referrals.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a confidential helpline for individuals affected by problem gambling. Trained counselors are available to provide support, information, and referrals to treatment services.
The NCMH in Mandaluyong City provides mental health services, including counseling and treatment programs for individuals struggling with gambling addiction. Services are available in person and via telehealth.
Gamblers Anonymous is a fellowship of individuals who share their experiences, strength, and hope to help each other recover from gambling addiction. Meetings are held regularly in Metro Manila, Cebu, and Davao.
Problem gambling affects not only the individual but also their family and loved ones. Organizations like Gam-Anon provide support groups specifically for family members and friends of problem gamblers.
Educational materials, self-assessment tools, and recovery guides are available online through organizations like BeGambleAware and GamCare. These resources can help you understand problem gambling and take the first steps toward recovery.
Our customer support team is trained to recognize signs of problem gambling and can assist you in activating responsible gaming tools, setting limits, or initiating self-exclusion. Contact us 24/7 via live chat or email.
Before you start playing, decide how much money you can afford to lose and treat it as the cost of entertainment. Never gamble with money you need for rent, bills, food, or other essentials. Once your budget is gone, stop playing.
Decide in advance how long you will play and set a timer or alarm to remind you when your session is over. Taking regular breaks helps you stay in control and prevents gaming from interfering with other parts of your life.
Losing is a normal part of gaming. If you lose, accept it and walk away. Trying to win back lost money by continuing to play or increasing your bets is one of the most common signs of problem gambling and almost always leads to bigger losses.
Gaming should be a form of entertainment, not a way to make money or escape problems. If you find yourself feeling stressed, anxious, or upset while gaming, it is time to take a break. Gaming should always be enjoyable.
Make sure gaming does not take over your life. Spend time with family and friends, pursue hobbies, exercise, and maintain a healthy work-life balance. Gaming should be one of many activities you enjoy, not the only one.
Take advantage of the deposit limits, loss limits, session reminders, and self-exclusion tools available in your em 77 account settings. These tools are designed to help you stay in control and are free to use at any time.
em77 is built for players who want great entertainment with full control. Set your limits, use our tools, and enjoy slots, Tongits Go, bingo, live casino, and more – knowing that em77 has your back every step of the way.
Must be 21 years or older to register and play. Please gamble responsibly.